STUDENT SUPPORT SERVICES

Keep your instructor informed: Ask your instructor for help when you need it—let them know if you are ill, unable to log on, etc.

Virtually meet and interact with your learning peers: You are not alone! Introduce yourself, answer questions posted by the instructor in the discussion forums, and respond to your peers’ posts.

Create a social network group: In addition to forums, create a distinct space, such as a Facebook group or a Whatsapp chat, for you and your classmates to connect, share interests, and support each other.

Create virtual study groups: Keep the line open and find ways to connect with your learning peers in small study groups. Video chat apps are a great way to do this.

Give and expect respect: Especially during asynchronous communication like discussion boards and email, it can be easy to misconstrue someone’s meaning. Like you, your peers are real people. Do your part to foster a respectful, supportive community.

Ask for help: Whether it is your instructor or the support resources inside of Brightspace, use the support resources we have provided when you run into obstacles.

Minimize distractions: As much as you can, minimize distractions both in your physical environment and your digital environment. Close web browser windows not relevant to your learning, keep the TV off, etc.

Always save your work: Save your work locally on your computer and/or in the cloud where you can easily access it. For example, draft essays in a word processing application or in an email to yourself then cut and paste your work into the course LMS (learning management system) to turn in your assignment.

Gather your tech: If the course requires video conferencing software, download the app and test well before a live lecture begins. If assignments are uploaded to a cloud service (e.g., Google Drive, Dropbox), make sure you have the required account details or access information in advance of a deadline.

Advocate for your learning needs: Ask for flexible ways of participating in the class that work for you. This is important for learners who require specific accommodations, such as a note taker or extended test time, but is also important for all learners.

Schedule breaks: Get up and walk around, go outside, schedule your distractions, don’t forget to move. Plenty of apps exist to keep you on task and turn off distractions, as well as remind you to get up and take breaks.

Maintain healthy habits: Your brain, like your body, needs rest and exercise. Get sleep, stay hydrated, go outside, eat well.

Show up: The more involved you are with your education, the more it's top of mind. Log in daily to see course updates and class discussions. Connect with other students and share questions or perspectives. Communicate with faculty. If you need help, ask for it.

Schedule study time: You should make school a part of your schedule so you already have the time blocked off to check in. Remember to focus on one task at a time and use your time management techniques to make your study sessions more effective.

Practice positive self-talk: Talking to yourself in affirming ways can help you stay focused on your goal and improve your confidence. Ultimately, you are the only person who determines your success. When you tell yourself positive statements regarding school, you'll start to ingrain those beliefs and reap the benefits.